Frequently Asked Questions
How do I delete a video intro that I've made?
If you would like to delete your video, please email us from the email address you used to sign up at firstname.lastname@example.org, and we'll delete it.
Does it work on iPhones?
No. Our recording technology does not currently work with iPhones but we're looking to bring Puck to iOS soon.
Will Puck send my video intro to employers for me?
We won't submit a job application for you. We will try to make employers find out about you, and do what we can to help you find a good job, quickly.
Do I need to stick to my template while recording?
No. In fact, often the best recordings happen when your template is just a reference.
Who can see my video intro once I get my URL?
The URL is publicly accessible. This enables you to share it with a prospective employer on a job application.
Will Puck share my contact info?
Your information will never be shared without your direct consent.
What is the purpose of tags?
Today, the tags become part of your video description in your video intro. But, we also use them to better understand what you are looking for, which helps guide our research & development.
What happens if I record multiple videos?
You get multiple URLs. The videos don't link to each other, and there is no navigation from one video intro to another.
Have a question or want to leave feedback? We'd love to hear from you.
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